TERMS & CONDITION

GENERAL

We Provide IPTV Subscriptions. 1 Connection = 1 Device, you can’t use more than one device per connection. Any attempt to use more than 1 device at the same time will result in malfunction of your service. Continuous persistence of attempting to use more than 1 device at the same time will expose your subscription to get permanently terminated.

Freezing, buffering and not working content is typical for any IPTV in the world, therefore you may find these issues. Channels & VOD in any package are subject to update, change, or removal at any time without prior notice. We provide assistance to our IPTV Reseller with any panel issues. IPTV Subscription credentials are usually sent to the client registered email within 1 business day after receiving payment. The client is responsible for getting to know how IPTV works and its nature.

We perform maintenance to our servers from time to time, this could happen anytime and the time frame is not estimated.

SERVICE CANCELLATION

You do not have to inform us if you plan to cancel your subscription or place it on hold.

If you decided to put your subscription on hold your service will stop once you reach the end of the duration of your current subscription. No payment is needed to cancel or place on hold your subscription.

SUBSCRIPTIONS

Your payment is handled by Credit/Debit, Interac e-Transfer (Canada), and Bitcoin payment gateways. There is a variety of reasons why a payment may fail. Please contact us if you would like a detailed explanation of why your payment failed. For any inquiry about billing or support, please contact us through our website client portal.

By accessing or using the service, you agree to be bounded by these entire terms/conditions. If you do not agree with any part, then, you do not have permission to access any part of our service. VisionStreams  has the right to cancel any payment if it turns out that it is not paid.

COMMUNICATIONS

By creating an account on our website, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt-out of receiving any, or all of these communications by following the unsubscribe link or instructions provided in any of the emails we send or the support tickets on your registered account on this website.